Privacy Policy (PDFturn)
Effective date: February 13, 2026
This Privacy Policy explains how PDFturn (“PDFturn”, “we”, “us”, “our”) collects, uses, and protects information when you use our website and our URL-to-PDF conversion API (the “Service”).
If you do not agree with this Privacy Policy, please do not use the Service.
1) Who we are
Controller / Provider: PDFturn
Website: pdfturn.com
Contact: [YOUR SUPPORT EMAIL]
2) What information we collect
2.1 Account information (stored)
We store only your email address for account management and to provide access to the Service (for example: account login, service notifications, and support).
2.2 Content you submit for conversion (processed, not stored as account data)
To provide the Service, we must process the information you send to us, which may include:
- URLs you request us to convert, and
- Rendering options/parameters you include in API requests.
Important: While we do not store this content as “account data”, the Service must temporarily handle it to generate and deliver your PDF (see “Data retention” below).
2.3 Temporary files (short-lived)
During conversion, the Service may create temporary data (such as intermediate render artifacts and the generated PDF) to complete the request and deliver the result. This temporary data is kept only for as long as needed to provide the Service.
2.4 Basic technical data (operational)
Like most online services, our infrastructure may process limited technical data to operate and secure the Service (for example: request timestamps, basic performance metrics, and abuse-prevention signals). We do not use this to identify you beyond what is necessary to operate and protect the Service.
3) How we use your information
We use information only to:
- Provide and maintain the Service
- Authenticate users and manage accounts
- Respond to support requests
- Prevent fraud, abuse, and security incidents
- Comply with legal obligations (when required)
We do not sell your personal information.
4) Sharing and disclosure
We never share your stored account email with other companies for marketing or advertising purposes.
We may disclose information only in these limited cases:
- Legal requirements: if required by law, court order, or lawful request.
- Security and safety: to protect the rights, property, and safety of PDFturn, our users, or others (for example, investigating abuse).
- Service providers (processors): if we use trusted vendors to help operate the Service (e.g., hosting, storage, monitoring, analytics), they may process limited data strictly on our instructions and only to provide their services to us. They are not permitted to use it for their own purposes beyond what is necessary to provide their services, except where their own policies apply (see “Google Analytics” below).
5) Data retention
- Email address: retained while your account is active. If you request deletion (see “Your rights”), we will delete it unless we must keep it to comply with legal obligations.
- Conversion inputs/outputs: processed for the purpose of converting your URL to PDF and delivering the result. Any temporary files are retained only for a short period necessary to operate the Service and then removed.
6) Cookies, analytics, and similar technologies
We use cookies and similar technologies to operate the Service and understand how our website is used.
6.1 Essential cookies
Some cookies (or similar technologies) may be necessary for core functionality and security, such as maintaining sessions, preventing abuse, and ensuring the website works correctly.
6.2 Google Analytics
We use Google Analytics to measure website traffic and usage (for example: pages visited, approximate location/region, device/browser information, and interactions with the site). Google Analytics may set cookies or use similar identifiers to collect this information.
We use this data to:
- understand how visitors use the site,
- improve performance and user experience,
- detect and prevent abuse.
Google may process this information as a service provider on our behalf and, in some cases, for its own purposes in accordance with Google’s policies.
Your choices:
- You can manage cookies via your browser settings (block or delete cookies).
- If our site shows a cookie banner (where required), you can choose whether to accept analytics cookies.
- You can also use Google’s opt-out options for Analytics (as provided by Google).
If you want more details about Google’s data practices, please review Google’s privacy policy and Google Analytics documentation.
7) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect the information we process. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
8) International transfers
If you access the Service from outside the country where our servers are located, your information may be processed in countries with different data protection laws. We take steps designed to ensure appropriate protections for such transfers where required.
9) Your privacy rights
Depending on where you live (for example, the EEA/UK under GDPR), you may have rights such as:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your personal data
- Restriction or objection to certain processing
- Data portability (where applicable)
To exercise your rights, contact us at [YOUR SUPPORT EMAIL]. We may need to verify your request.
10) Children’s privacy
The Service is intended for developers and businesses and is not directed to children under the age of 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.
11) Third-party links and content
The Service may interact with third-party websites because you may ask us to convert third-party URLs. We are not responsible for the privacy practices of third-party websites. Please review their policies.
12) Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on our website and update the “Effective date” above. Your continued use of the Service after an update means you accept the updated policy.
13) Contact us
If you have questions or requests regarding privacy, contact:
Email: [YOUR SUPPORT EMAIL]
Subject line suggestion: “Privacy Request – PDFturn”